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This is Service Design Thinking

Marc Stickdorn, Jakob Schneider

32,00  inkl. MwSt., zzgl. Versand

This book outlines a contemporary approach for service innovation. »This is Service Design Thinking.« introduces a new way of thinking to beginners but also serves as a reference for professionals. It explains the approach, its background, process, methods and tools — and connects theory to contemporary case studies.more

A set of 23 international authors created this interdisciplinary textbook applying exactly the same user-centered and co-creative approach it preaches.

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Publisher: BIS Article number: 15687 Category: Tags: ,
Additional Information
Weight: 1 kg
Dimensions: 23 × 17.5 × 3.2 cm
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